MercierAndAssociates
 

Solutions in Food and Beverage Management, Training and Education
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NEWS
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BUSINESS TERMS

First Contact

• Mercier & Associates will study the needs you detail in the Contact form, e-mail or telephone and will issue a free pre-proposal.

Onsite Visit

• Following on the pre-proposal, Mercier & Associates may provide free onsite evaluations in Bangkok. For onsite evaluation outside Bangkok a fee per Diem + travel expenses will apply.

Proposals

Mercier & Associates will submit detailed proposals and contracts for services only when there is clear evidence of the client's good faith and ability to pay for these services. In order to submit a detailed proposal, Mercier & Associates requires a deposit of 7500 THB.

• This deposit, covering the costs of producing the report/ proposal is non-refundable, but credited to your first invoice in full, should you accept the proposal and sign a contract. The entire fee for this will be credited to your account should you accept the contract. However, if no contract is signed, there will be no credit or refund.

Contracts

• We submit a draft contract for you to sign. If you are going to do business with Mercier & Associates, you need to sign these documents and return them to us within 5 business days with your initial payment as prescribed in the contract.

Once you have signed the contract, we can accept your certified check, Money order or Transfer for payment. Payment must be included or arranged to coordinate with the return of the signed contract.

• In the cases of onsite visits where a fee is charged (outside Bangkok), an initial agreement covering only the evaluation is necessary, along with advance payment for half the fee. The balance will be payable upon arrival at your destination. No visit involving Air Travel is undertaken without advance compensation. A five-business day clearance time is required in the case of any payments made by check.

Payment

• Payments are due within 10 days after reception of invoice. Thereafter, the project will be suspended for non-payment. We urge clients to pay their invoices on time to avoid late fees, penalties and collection action.

• Where payment for a contract is required, Mercier & Associates will invoice according to the terms of the contract.

• Copies of expense reports are presented to the client with invoices where expense reimbursement is agreed. Upon request, copied of all related receipts are available to the client.

• Payment is due upon receipt of our invoices unless another arrangement has been made. A grace period is generally provided for mail delivery, usually FIVE business days. Invoices more than 30 days overdue will incur a late fee of 1000 THB per month to each month the invoice is unpaid.

Credit

• Mercier & Associates does not extend credit to its clients.

Refund and Cancellation

• Because the services of Mercier & Associates are provided verbally, by email or in writing and are intellectual property, they cannot be refunded or credited. Once you have received our consultant's services; his opinions, information or replies are not subject to any satisfaction guaranty. We do not imply here any warranty, guaranty or other surety of satisfaction with our services. We do assure that we will make every possible effort for the success of our clients' projects.

Quotes

• Quotations are valid for only 10 (ten) calendar days from the date of submission to clients. Prices may vary from original when the quote expires.

Changes

• The terms and conditions specified above are subject to change without notice and may be applied retroactively to any and all agreements unless otherwise specified in a written contract.

Rate Summary

Service

Rate

Notes

Initial contact per telephone

Free

(within 30 min)

Onsite visit

Free

(within Bangkok )
(Half day maximum)

Consulting pre-proposal

Free

 

Hourly rate
(lectures, seminars, wine-tastings)

2000 THB/ Hour

Minimum Four hours

Consulting written proposal

7500 THB

Non refundable deposit

Per Diem rate
(consulting, and practical training)

10,000 THB/ Day

One day minimum

Retainership
(Ongoing hands-on Project Monitoring, Coaching and support)

30,000 THB/ Month

Weekly skype meetings & Monthly on-site visit

New Concept Development
(3 to 9 months)

Minimum
300,000 THB

Varies according to scope

Travel

Direct cost

No Mark-up
Full payment in advance for Air Travel

All prices are subject to 7% VAT

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NEWS
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MercierAndAssociates

MERCIER & ASSOCIATES

Solutions in Food and Beverage Management
Training and Education

442/3 Mooban Srivara Soi Ladprao 94 Khet Wangtonglang Bangkok 10310 Thailand
Phone: +1 66 (0)87 038 0205

© 2012 MERCIER & ASSOCIATES