MercierAndAssociates
 

Solutions in Food and Beverage Management, Training and Education
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EXPERTISE
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TERMS
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NEWS
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SERVICES

Consulting

Assistance in mobilizing rational problem-analysis/ decision-analysis/ strategic planning tools; production of comprehensive reports and innovative proposals designed to deliver results in your F&B Department.

• Local Market Analysis & Site Planning
• Concept Development
• Business Planning
• Pre-Opening Restaurant Project Management
• Restaurant Audit

Training

Customized Training for pre-opening; opening and ongoing operations:

• Manual and Policy writing
• Restaurant Opening & Closing Checklists
• Service sequence/ techniques
• Handling difficult situations with guests
• Suggestive selling
• Supervisory skills
• Banquet and Catering service management
• Food and Beverage Cost control and Analysis

Education

Vocational Training & Administration:

• Assistance in Curricula Development and Training Engineering.
• Assistance in Selection, Recruitment and Training of Practical Instructors
• Policy, Manual and SOP writing
• Academic and Training Schedule Development
• Internal Audit and Performance evaluation
• Assistance in Operation Management and practical training supervision

Lectures and seminars:

• History of Culinary arts in Europe from the Discovery of Fire to Molecular Gastronomy
• Current Issues & Trends in Gastronomy & Culinary Tourism
• Introduction to Hospitality Management
• Revenue Management for Restaurant Operations
• Food and Beverage Management
• Service Management for Hospitality
• Bar and Beverage Management
• Cost Control in F&B
• Initiation to Sensory Analysis
• Food and Wine Matching
• Wine Tasting Classes

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NEWS
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MercierAndAssociates

MERCIER & ASSOCIATES

Solutions in Food and Beverage Management
Training and Education

442/3 Mooban Srivara Soi Ladprao 94 Khet Wangtonglang Bangkok 10310 Thailand
Phone: +1 66 (0)87 038 0205

© 2012 MERCIER & ASSOCIATES